The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the General Data Protection Regulation (GDPR), the Austrian Data Protection Act (DSG) and the Austrian Telecommunications Act (TKG).

This Privacy Policy informs you about the nature, scope and purpose of the processing of personal data by:

Simon Immobilien GmbH
Hellbrunnerstraße 9
5020 Salzburg, Austria
Tel: +43 664 170 2140
E-mail: office@simon-immobilien.at
Website: www.simon-immobilien.at

Represented by the Managing Director:
Simon Mayr-Reisch

1. Data Controller

The controller within the meaning of the GDPR and Austrian data protection law is:

Simon Immobilien GmbH
Hellbrunnerstraße 9, 5020 Salzburg
E-mail: office@simon-immobilien.at

2. Scope of Application

This Privacy Policy applies exclusively within Austria and the European Union, in particular to:

• our activities as a real estate agent pursuant to the Austrian Trade Regulation Act (GewO)
• our website www.simon-immobilien.at
• our social media presences
• all real estate transactions in Austria (purchase, rental, sale, brokerage)

3. Purposes of Data Processing

We process personal data for the following purposes, all in accordance with Austrian law:

3.1 Real Estate Brokerage (Purchase, Rental)

Processing of data of interested parties, buyers, sellers, tenants and landlords for:

• initiation of contracts
• execution of brokerage services
• compliance with legal obligations (MaklerG, GewO)
• fulfilment of contracts (viewings, exposés, communication, documentation)

Legal basis:
Art. 6(1)(b) GDPR (contract)
Art. 6(1)(c) GDPR (legal obligation)
Art. 6(1)(f) GDPR (legitimate interest)

3.2 Property Management (if applicable)

For owners, landlords and tenants:

• management of properties
• handling of ongoing contracts
• service charge settlements
• fulfilment of statutory obligations under Austrian law

3.3 Property Development Activities (if applicable)

In accordance with the Austrian Property Developer Act (BTVG):

• contract processing
• dealings with authorities
• communication with purchasers
• financing, trusteeship, technical inspections

3.4 Contact and Enquiries

When you contact us, we process:

• name
• contact details
• content of the enquiry

Purpose: handling your enquiry in accordance with Austrian brokerage law.

3.5 Marketing & Newsletter

Permissibility pursuant to § 107 TKG (Austria):

• e-mail marketing only with prior consent
• exception: advertising to existing customers may be permitted

Consent may be withdrawn at any time.

3.6 Business Partners & Suppliers

Processing for contract execution, accounting and statutory retention obligations under the Austrian Federal Fiscal Code (BAO).

4. Recipients of Data (Austria / EU)

Typical recipients include:

• sellers / buyers / landlords / tenants
• notaries and lawyers (Austria)
• banks and financing institutions
• tax advisors
• craftsmen / service providers
• authorities (e.g. City of Salzburg, Land Registry, Tax Office)
• IT and hosting service providers within the EU

Data is transferred only within Austria or the EU, except for technically necessary cases (see web analytics).

5. Transfer to Third Countries (Outside the EU)

Personal data is transferred to third countries only if:

• you have given explicit consent (Art. 6(1)(a) GDPR), or
• EU standard contractual clauses are in place, or
• an EU adequacy decision exists (e.g. EU–US Data Privacy Framework)

This typically concerns:

• Google services (Analytics, Maps, YouTube)
• Meta (Facebook / Instagram)
• Microsoft Clarity

Only with cookie consent.

6. Data Retention Periods (Austrian Requirements)

In accordance with Austrian law, we store data for:

• 7 years pursuant to the Austrian Federal Fiscal Code (BAO)
• 30 years for potential liability and warranty claims
• 12 months for enquiries without contract conclusion
• until withdrawal of consent (e.g. newsletter)

After expiry, data is deleted or anonymised.

7. Obligation to Provide Data

For real estate transactions under the Austrian Brokerage Act (MaklerG), the provision of certain data is mandatory.

Without relevant data, we cannot:

• conduct property viewings
• conclude brokerage agreements
• prepare purchase or rental contracts

Marketing data is provided voluntarily.

8. Website Data Protection (EU & Austria Compliant)

8.1 Hosting & Server Log Files

Processing pursuant to Art. 6(1)(f) GDPR (IT security):

• IP address (shortened)
• browser type
• time of access
• operating system

8.2 Cookies (§ 165 TKG Austria)

Cookies are used for:

• technical functionality
• analytics (only with consent)
• marketing (only with consent)

Consent is obtained via an EU- and Austria-compliant cookie banner.
Consent can be withdrawn at any time.

8.3 Web Analytics & Tracking (Consent Required)

Possible tools used:

• Google Analytics
• Meta Pixel
• Microsoft Clarity
• Google Ads / Remarketing
• YouTube
• Google Maps

Processing is based on Art. 6(1)(a) GDPR and § 165 TKG.

8.4 Social Media

We operate pages on:

• Instagram
• Facebook
• LinkedIn
• YouTube

The platforms act as joint controllers pursuant to Art. 26 GDPR (e.g. Insights).

9. Data Security

We protect data through:

• SSL encryption
• access control systems
• secure servers within the EU
• ongoing technical and organisational measures

10. Your Rights (GDPR & Austrian Law)

You have the right at any time to:

• access (Art. 15 GDPR)
• rectification (Art. 16 GDPR)
• erasure (Art. 17 GDPR)
• restriction of processing (Art. 18 GDPR)
• data portability (Art. 20 GDPR)
• objection (Art. 21 GDPR)
• withdrawal of consent (Art. 7 GDPR)

Contact:
office@simon-immobilien.at

Right to lodge a complaint (Austria):
Austrian Data Protection Authority
Barichgasse 40–42, 1030 Vienna
www.dsb.gv.at

11. Updates

We reserve the right to make changes.
The current Austrian version published at www.simon-immobilien.at shall always apply.